INDUSTRY: BEAUTY & RETAIL

Case Study | ikatan Spa

ABOUT IKATAN SPA

ikatan Spa is a spa and wellness retreat located in the beautiful region of Noosa, Australia. It offers a serene and tranquil environment where guests can indulge in a variety of spa treatments and therapies. ikatan Spa focuses on providing a holistic and rejuvenating experience, incorporating elements of Balinese-inspired healing and relaxation techniques.

HOW WE HELPED

ikatan is an established local business that offers a range of luxury spa treatments that are purchased through their website. ikatan approached Success Marketing to get training across Google, Pinterest, Youtube, website and social media channels to upskill their digital marketing skills.

Success Marketing facilitated a range of one-on-one training workshops to upskill the ikatan team. Success Marketing also put together a social media content strategy and designed social media templates that the brand could incorporate into their existing social media posts to further engage with their ideal clients.

Ikatans website felt outdated, packed with extensive information for clients to sift through. Our aim was twofold: to save staff time by reducing inquiries and to enhance clients’ understanding of our services and scheduling. Additionally, we sought to create a tranquil and inspiring online environment, reflecting the serene ambiance of their spa and retreat. Success Marketing delivered a fresh website design that not only streamlined their processes but also aligned perfectly with their clients’ expectations.